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Dryer, Meet Steak Knife

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Apr. 3rd, 2008 | 03:20 pm

My dryer stopped working.

Called Sears guy.

Guy comes out, shows me how to run the "secret diagnostic" command on the dryer.

Button on the front of the dryer is dead.

Cost of button?

$544

The Guy suggests that I should just buy a new dryer.

Guy leaves (who was very nice, only charged me for the trip, and gave me a coupon for more money off then what I paid him).

Steak knife!

I shove a steak knife into the button, pop it off, and free the relay behind it.

Working dryer!

Nice guy, Sears though sucks.

They do not back up their equipment worth a damn.

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Comments {3}

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awfief

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from: awfief
date: Apr. 5th, 2008 04:02 am (UTC)
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Ah, the classic "you told me what your problem is so I'll tell you how to fix that" -- not "let me see what the problem really is".

FWIW, I've heard bad things about Sears technicians (including initial installation). Including 2 separate friends where a dryer was to be installed and it took 3 trips because the technician didn't have the requisite part, a $3 part which is one of those "most people need it anyway so why don't you just carry a few in your car for when it happens?" Kinda like having a spare ethernet cable just in case, when you do computer repair.....

Question though -- you're a vegetarian, why do you have a steak knife? (I'd have used a butter knife, to not damage the tip of the sharp knife. Then again, my knives are very sharp and very German.....)

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Brian "Krow" Aker

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from: krow
date: Apr. 5th, 2008 05:19 am (UTC)
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Mark's :)

Though knife sets come with steak knives, so we typically have a few sitting around in a drawer.

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